Job Archives

Posted 7 months ago

JOB PURPOSE

To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

  • Responding promptly to customer enquiries.
  • Handling customer complaints and escalating where necessary.
  • Obtaining and evaluating all relevant customer information to match to products and services.
  • Guiding customers in the account opening process.
  • Providing feedback to improve the efficiency of the customer service process.
  • Any other duty as assigned.

MINIMUM QUALIFICATIONS AND EXPERIENCE

  • A minimum of 3 years’ experience in a deposit taking environment will be required.
  • Working experience as a Direct Sales Representative will be an added advantage.
  • Degree in Business Administration/Management/Cooperative  Management or any other Business-related field.

Method of Application

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@acumensacco.co.ke Kindly indicate the position title on the subject line when applying. Closing date for application is on Thursday, 3rd May 2023.

JOB PURPOSE To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitabilit...

Executive
Rongai
Posted 7 months ago

Supervisory Committee Member Job Description.

  • The supervisory committee reports to the board of directors.
  • The supervisory committee supervises clerical and auditing personnel.
  • Implement audits and submit a summary report to the board of directors to be presented at the
  • annual meeting.
  • Conduct or order supplementary audits as the committee deems necessary or as ordered by the board of directors.
  • Inspect the securities, cash and accounts of the credit union.
  • Ensure all officers, committees and employees of the credit union are in compliance with policies and regulations.
  • Review the minutes of the board meetings.
  • Make sure there are adequate internal controls and that they are being followed.
  • Ensure accounting records and financial reports are prepared promptly.
  • Ensure policies and procedures are in place to safeguard against error, carelessness.
  • Resolution of member complaints.
  • Review management’s corrective action to include reasonable timelines of actions to be completed.
  • Call special membership meetings when necessary.

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@acumensacco.co.ke Kindly indicate the position title on the subject line when applying. Closing date for application is on Thursday, 3rd May 2023.

Supervisory Committee Member Job Description. Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@acumensacco.co...