About the SACCO

Acumen DT Sacco Limited is a fast-growing Savings and Credit Cooperative Society committed to providing affordable financial solutions to its members. We seek to recruit a competent, result-oriented, and self-driven individual to fill the position of Assistant Debt Recovery Officer.

Reporting To:

Debt Recovery Officer

Job Purpose

To support the Debt Recovery function in ensuring timely collection of outstanding loans, follow-up of delinquent accounts, and maintenance of healthy loan portfolio performance in line with the SACCO’s credit policies.

Key Duties and Responsibilities

• Assist in monitoring and following up on overdue loans to ensure timely repayments.
• Maintain updated records of all loan defaulters and recovery actions taken.
• Liaise with members to agree on suitable repayment arrangements for delinquent loans.
• Assist in preparing demand letters and recovery notices in consultation with the Credit Department.
• Participate in field visits and member engagements to recover outstanding debts.
• Prepare periodic reports on loan arrears and recovery progress.
• Assists in updating Credit Reference bureau (CRB) status of the members.
• Support in recommending accounts for escalation to external debt collectors, or legal team.
• Recommending loan accounts for restructuring based on loan recovery follow ups.
• Maintain confidentiality and professionalism in handling member information.
• Perform any other duties as may be assigned by the Debt Recovery Officer.

Minimum Qualifications and Experience

• Diploma in Co-operative Management, Banking, Finance, Accounting, or a related field (a Bachelor’s degree is an added advantage).
• At least two (2) years’ experience in credit or debt collection within a financial institution or SACCO environment.
• Proficiency in MS Office/excel applications and knowledge of SACCO management systems.
• Strong communication, negotiation, and interpersonal skills.
• High level of integrity, discipline, and attention to detail.
• Ability to work under minimal supervision and meet set deadlines.

Key Competencies

• Excellent communication and persuasion skills.
• Strong analytical and reporting abilities.
• Good knowledge of credit management principles.
• Commitment to teamwork and customer service.

How to Apply

Interested candidates who meet the above criteria should submit their application letter, detailed CV, copies of academic and professional certificates, and three (3) referees to:

The Chief Executive Officer
Acumen DT Sacco Society Limited
P.O. Box 1325-00200

Nairobi
Email:recruitment@acumensacco.co.ke

Deadline for applications: 10^th December 2025

Only shortlisted candidates will be contacted.

JOB DESCRIPTION

• Reporting functionally to the Audit committee and administratively to the Chief Executive Officer.
• Review the credibility and integrity of financial statements by ensuring the financial statements of the Sacco have been prepared in accordance with the IFRS, IAS, SASRA guidelines and the Sacco Societies Act and that the information contained in the financial statements is complete and reliable for effective decision making.
• Check that all activities done by the Sacco are in conformity with the existing laws and Regulations. This will entail the internal auditor ensuring that the Sacco does not contravene among others; SASRA guidelines, the Sacco Societies Act 2008, Co-operative Act 2004, Regulations of 2010, CBK Act, the labour laws, NSSF Act and other relevant Acts and laws.
• Review the economic efficiency and effectiveness in the utilization of the Sacco resources so that its objectives are achieved.
• The internal auditor will also review the adequacy, design and effectiveness of the Internal Control Systems. This will by monitoring the quality of such controls, detect any weakness and provide recommendation for improvement.
• Assisting the BOD in the governance of the Sacco by advising on the direction in various issues through promotion of ethics and culture of the Sacco so that the institution is held as member focused by concentrating on savings and credit facilities.
• Coordinate work with Risk, Legal & Compliance and other control related activities and with others within Internal Audit while conducting risk assessments and identifies controls in place to mitigate identified risks.
• Be able to institute fraud detection steps in audit programs; investigating allegations of fraud, and reviewing fraud prevention controls and detection processes put in place by management, making recommendations for improvement and on corrections or enhancements needed to maintain and improve effective and compliant operations.
• Maintaining files and supporting documentation for audits and other assignments.
• Identifying and qualifying key business risks estimating the probability of occurrences and the impact on the Sacco and making appropriate recommendations.

MINIMUM REQUIREMENT

• Be a fully qualified accountant with CPA (K) or ACCA and registered with ICPAK or ACCA global and be in good standing.
• Must possess a Bachelor's degree in any business-related field.
• Minimum 3 years audit experience in a deposit taking Sacco.
• CISA certification will be an added advantage.
• Must have been involved in audit service of financial statements.
• Proficient knowledge of various Sacco software systems will be an added advantage.
• Knowledge of government and other stakeholders' rules and regulations.

Competencies

• Be of exemplary integrity and honesty.
• Have excellent communication and interpersonal skills.
• Have excellent financial analysis skills.
• Be a team player.
• Be decisive and possess quick judgment skills.
• Possess excellent business writing and presentation skills.
• Be proactive and have initiative.
• Possess analytical and critical thinking skills.
• Must be impartial in reporting.

APPLICATION DEADLINE 4TH APRIL 2025 BY 4PM.

https://www.brightermonday.co.ke/listings/internal-auditor-zp0zvd

JOB PURPOSE

To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Responding promptly to customer enquiries.
• Handling customer complaints and escalating where necessary.
• Obtaining and evaluating all relevant customer information to match to products and services.
• Guiding customers in the account opening process.
• Providing feedback to improve the efficiency of the customer service process.
• Any other duty as assigned.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• A minimum of 3 years’ experience in a deposit taking environment will be required.
• Working experience as a Direct Sales Representative will be an added advantage.
• Degree in Business Administration/Management/Cooperative  Management or any other Business-related field.

Method of Application

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@acumensacco.co.ke Kindly indicate the position title on the subject line when applying. Closing date for application is on Thursday, 3rd May 2023.

Supervisory Committee Member Job Description.

• The supervisory committee reports to the board of directors.
• The supervisory committee supervises clerical and auditing personnel.
• Implement audits and submit a summary report to the board of directors to be presented at the
• annual meeting.
• Conduct or order supplementary audits as the committee deems necessary or as ordered by the board of directors.
• Inspect the securities, cash and accounts of the credit union.
• Ensure all officers, committees and employees of the credit union are in compliance with policies and regulations.
• Review the minutes of the board meetings.
• Make sure there are adequate internal controls and that they are being followed.
• Ensure accounting records and financial reports are prepared promptly.
• Ensure policies and procedures are in place to safeguard against error, carelessness.
• Resolution of member complaints.
• Review management’s corrective action to include reasonable timelines of actions to be completed.
• Call special membership meetings when necessary.

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@acumensacco.co.ke Kindly indicate the position title on the subject line when applying. Closing date for application is on Thursday, 3rd May 2023.